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Privacy Policy Statement
Last Updated: 01/02/2009
 
This is the web site of MSC/J&L Industrial Supply.
Our postal address is
7 Pacific Avenue
Wednesbury
West Midlands
WS10 7WP

We can be reached via e-mail at customerservice@mscjlindustrial.co.uk
or you can reach us by telephone at 0800 66 33 55.

For each visitor to our Web page, our Web server automatically recognises only the consumer's domain name, but not the e-mail address.

We collect aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as e-mail addresses, survey information and site registrations.

The information we collect is used to improve the content of our Web page, used to customise the content and/or layout of our pages for each individual visitor, used to notify consumers about updates to our Web site. This information is not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping basket, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends, and to display product promotions that we think would be of interest to you.

In addition, we contract with a third-party service provider (Coremetrics) to collect and analyse information regarding our customers and their use of this site. Coremetrics may store data or use cookies on our part, however, we do not share information that would enable them to identify you individually. Their purpose is to provide MSC/J&L with information that may better help us tailor the products and services we offer on our site, so that we may continue to refine and improve the site for our customers. We do not allow Coremetrics to collect any credit card, user name or password information, and they are contractually prohibited from using the data that they collect for us in any manner other than solely for MSC/J&L's business purposes. To learn more about Coremetrics as well as how to opt out of this service, please click here.

If you do not want to receive e-mail from us in the future, please let us know by updating your e-mail preferences in the My Account section of the web site .

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone or fax numbers on-line may receive telephone or fax contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls or fax notices, please let us know by calling us at the above telephone number.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by writing or e-mailing us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by updating your profile in the My Account section of the web site or calling us at the above telephone number.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Credit card numbers are not saved unless you choose to save them and your credit card number is encrypted when saved for future use .

If you feel that this site is not following it's stated information policy, you may contact us at the above address or phone number.

 
 
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For more information call 0800 66 33 55 or email us at customerservice@mscjlindustrial.co.uk
Copyright © 2010 MSC/J&L Industrial Supply. All rights reserved.